PrehKeyTec warranty and service repairs
Information for filling out the form

In order for us to be able to quickly process your service request, we need certain information from you beforehand. Therefore, if your device needs servicing, we ask that you fill out the RMA form completely and correctly and to send it to us together with the proof of purchase and the product.

If you have questions regarding the procedure or if you need help filling out the form, our Service team is available under the Service hotline +49 9776 7046-341 (Monday-Friday, 9:15-12 PM and 1-3 PM CET).

Personal data:
Company:
Branch:
Name / contact partner:*
Street, No.:*
Postal code:*
City:*
Country:*
Phone:*
Fax:
email:*

Technical data:
Date of purchase (yyyy-mm-dd):*
Acquired by:*
Productcode of the device:
Help Link: Productcode info*
Serial number of the device:
Help Link: Serial number info*
Date code of the device:
Help Link: Idate code info*
Description of the error:*
Additional comments:
* Obligatory field (must be filled in!)